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I telephoned to be told that the v16 tarif is only available if I go through a comparison web site. The operater told me all energy companies offer their best tariffs this way and it is the energy company "norm" I said I wanted to raise a complaint and he came back in minutes saying the complaint was opened and closed as its a business decision. If your with E. Users saying Thanks 1. Page 1.
Merlin View public profile Send private message Find more posts View all thanked posts.
You have not said what you are going to do about it? Have you been online and gone through a comparison site? Have you changed supplier? What was the complaint for? Were you after compensation? They wrote to you to say the tariff was coming to an end and what the next best tariff was. How is their action ripping you off?
Would you have preferred if they had not told you? I'm currently leaving E-on due to their awful business practices over the years yet when I come on here there are these guys lecturing me and others who have issues with these companies. There are currently no thanks for this post.
Houbara View public profile Send private message Find more posts View all thanked posts. Just get onto Uswitch etc and get switching. Make sure that Uswitch don t trick you into only seeing suppliers who they get commission for. Tick the box which says "show all suppliers " There you will see dozens of small suppliers you have never heard of but will be cheaper than Eon.
They answer the phone quickly if needed unlike the cheapies who don t employ many people manning the phones. They also spend money on a meter reading team and read twice yearly if needed. Last edited by Houbara; at PM. ON Go Online v MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all.
If you believe I am please report it to forumteam moneysavingexpert. Rip off, no chance. Still cheaper than paying exit fee. When I received my final EON bill, they had kept me on my original tariff and not charged me an exit fee. I only left EON due to the price difference and they far from ripped me off. Many companies operate this way, making money from people who don't have internet access or who are too lazy or ill informed to shop around. ON has wasted no time in ramping up their prices by the maximum allowed.
At that point it could rise again, or fall, depending on how wholesale gas and electricity prices have moved. Rik Smith, energy expert at uSwitch. ON hiking bills for customers on its standard tariff. ON customers should not fall into the cap trap - a capped deal is not a good deal and standard plans are going to be more expensive in April than before the cap was introduced. It is incredibly important that customers act as soon as possible to secure a great deal - as suppliers across the board are all but sure to follow suit.
The good news for anyone staring down the barrel of a price hike is that you can move, now, with no cost. That's because only those on a standard variable rate are affected - and they aren't tied into a contract. ON customers should shop around and lock in a cheap fixed plan now to protect themselves from the risk of twice yearly price changes. You can read our full guide to switching energy here , or even move to one of the new automated switching services that you only need to sign up to once and will move you to the best deals automatically as soon as your current one expires.
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